Technology law
Digital contracts and activities
A technology contract should clarify what is supplied, who may use the software and data, the expected performance and how problems or termination will be handled. We assist customers and suppliers with drafting, reviewing and negotiating these agreements.
From purchasing a service to its termination
Our advice covers application development, software licensing, cloud subscriptions, platform creation and launching online sales. The contract is reviewed alongside technical schedules and the actual delivery arrangements.
Access to software does not necessarily mean acquiring the underlying rights. A licence, commissioned development and a SaaS service need different clauses. Consumer relationships also require consideration of mandatory protections under the applicable law.
How the firm can help
Software development and licensing
We define the scope of services and the parties’ rights, aligning the contract with specifications, quotations and project stages.
- Requirements, deliveries, testing, acceptance and change requests.
- Code ownership and licensing, pre-existing components, third-party materials and open-source restrictions.
- Maintenance, updates, documentation and source code availability, where agreed.
Cloud, SaaS and service continuity
We review supplier commitments and terms affecting business operations and the ability to change solutions.
- Service level agreements (SLAs), support, outages and contractual remedies.
- Data access, subcontractors, confidentiality and personal data processing agreements.
- Term, renewals, pricing changes, termination and data export or return.
E-commerce and online services
We draft terms suited to the business and its audience, distinguishing business-to-business arrangements from consumer sales.
- General terms of sale or service and pre-contractual information.
- Online contract formation, payments, delivery, withdrawal rights and applicable guarantees.
- Coordination with privacy notices, cookies and consent collection mechanisms.
Negotiation and handling difficulties
We support the parties before signature and during performance, paying attention to records of services delivered and complaints raised.
- Confidentiality agreements and clauses on liability, warranties and third-party rights.
- Applicable law and dispute resolution mechanisms in international relationships.
- Formal notices, renegotiation and assistance with disputes over delays, defects and breaches.
Documents and initial discussion
Our work may include draft contracts, review of the other party’s terms, service level schedules, data agreements and website terms. Clauses are aligned with the technical project and the rules applicable to the relationship.
Useful starting documents include the offer, general terms, technical specifications, proposed service levels and a description of objectives and operational dependencies.